Imara Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Imara platform and services ("Service") provided by Igiza Inc. d/b/a Imara ("Imara", "Igiza", "we", "us" or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

1. Acceptance of Terms

By accessing or using the specialized property management platform known as Imara ("Service"), provided by Igiza Inc. ("Igiza", "we", "us"), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Service

Igiza Inc. d/b/a Imara provides a cloud-based property management platform that includes reservations, CRM, project plans, invoicing, procurement, and supplier management tools. The specific features available to you depend on your subscription plan.

3. Account Registration

You must register for an account to use our services. You agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

4. Acceptable Use

You agree not to use our services to:

• Violate any applicable laws or regulations;
• Send spam, unsolicited messages, or make harassing calls;
• Impersonate others or provide false information;
• Interfere with or disrupt the service;
• Attempt to gain unauthorized access to our systems;
• Upload or transmit viruses, malware, or other harmful code.

5. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All payments are non-refundable except as expressly stated in these terms. We reserve the right to change our prices with 30 days' notice. You are responsible for all applicable taxes.

6. Intellectual Property

The service and its original content, features, and functionality are owned by Igiza Inc. and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our Service without our prior written consent.

7. Limitation of Liability

Igiza Inc. (doing business as Imara) shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service. Our total liability shall not exceed the amount paid by you in the twelve months prior to the claim.

8. Termination

We may terminate or suspend your account at any time for violations of these terms. Upon termination, your right to use the service will immediately cease. You may cancel your subscription at any time through your account settings.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes via email or through the service. Your continued use after changes constitutes acceptance of the new terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in San Francisco County, California.

11. Contact Information

For questions about these Terms of Service, please contact us at hello@imara.igiza.ai or at:

Igiza Inc. d/b/a Imara
584 Castro St Suite
San Francisco, CA 94114

Last update: July 13, 2026